Contact Us – Get in Touch With Pinco Casino Canada
At the official casino Pinco, we believe top-tier support is just as important as top-tier gaming. Whether you’re a new player setting up your account or a loyal member with a question, our team is ready to assist day or night.
Around-the-Clock Support That Never Sleeps
Enjoy the comfort of knowing help is always available. Our 24/7 live chat provides instant responses from knowledgeable agents who are trained to resolve issues quickly and professionally. There are no bots, no delays, just real support when you need it most.
For more detailed inquiries or formal communication, you can reach us via email. Our response times are fast, with most messages answered within just a few hours. Prefer a more personal touch? Phone support is available in select Canadian regions and is perfect for players who want to speak directly with a support specialist.
Speak Your Language
We’re proud to serve a diverse player base across Canada, so we offer multilingual support. English and French are available, ensuring smooth, clear communication, regardless of your language preference.
What We Can Help With
Our team is equipped to handle anything you throw our way. Get assistance with:
- Account setup and KYC verification
- Deposit and withdrawal issues
- Welcome bonus activation or promotion questions
- Technical glitches on desktop or mobile app
- Responsible gaming tools and self-exclusion support
- Game-related inquiries or feedback
No question is too small or too complex. If it affects your experience, it matters to us.
Access Support Anywhere, Anytime
On desktop, just click the live chat icon at the bottom-right corner of your screen. On mobile, tap the “Support” button in the app menu for direct access to help. Prefer writing us? Use the email address below to send your inquiry.
📧 Email: [email protected]
💬 Live Chat: Available 24/7 on desktop and mobile
📞 Phone Support: Available regionally (login to check availability)
🌐 Languages: English, French
Help Centre – Self-Service Made Easy
Our Help Centre is packed with detailed guides and tutorials for common questions. With just a few clicks, you can learn how to deposit using Interac, navigate the app, trigger your free spins, or verify your account.
Visit the Help Centre directly from the footer or the main navigation bar and find answers fast, no waiting needed.